Delete your account

Last updated 14 October 2026

You can delete your Ease account and the personal data linked to it at any time. Deleting your account cannot be undone.

1. In the app

Open the Ease app, go to Profile, choose Delete account, and confirm. Your account is deleted straight away and you are signed out.

2. By email

If you no longer have the app, email support@makeease.com with the subject "Ease account deletion request", from the email address you use with Ease if you can. We may ask you to confirm details to verify the account. We delete the account within 30 days of verifying it.

Designer and editor accounts are deleted by email request, because their patterns and other published work need to be handled with them.

3. What is deleted

• Your account and sign-in details.
• Your profile, profile picture and preferences.
• Your likes, collections, follows, saved searches and reading positions.
• Your projects, with their notes and photos.
• Your notifications, privacy choices and analytics profile.
• Patterns downloaded to the device, when you delete the account in the app.

4. What is kept

• Your comments stay visible so that conversations remain readable, but they are no longer linked to you and are shown as written by "Deleted user".
• Records we must keep by law, such as purchase records required for bookkeeping, for the period the law requires.
• Error reports, until they expire, normally within 90 days.
• Deleted data may remain in backups for a limited time before they are overwritten.

5. Memberships

Deleting your Ease account does not cancel a membership bought through the App Store or Google Play. Cancel it in your store account settings as well, or you will continue to be charged.

6. Other requests

You can use the same email address to ask for a copy of your data, to correct it, or for any other privacy request. See the privacy policy.